Need Help?
All of our technical announcements detailing important troubleshooting tips, known service issues, and technical workarounds are collected here. If you can't find what you need, email us at ctl@ualberta.ca.
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New CTL Website
Posted on August 7th, 2012 No commentsDear eClass users,
There will some slight changes to the eClass login page when we launch the new CTL website on August 8. If you have any comments to our new website or experience any issues, please contact us at ctl@ualberta.ca
Regards,
CTL Technology Services
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Maintenance Outage on Sep 25 from 6:00 AM to Noon
Posted on September 21st, 2011 No commentsWe want to remind you that the eClass (Moodle and Blackboard Vista) systems will be offline for scheduled maintenance on Sunday September 25, 2011 from 6:00 am – noon. During that time we will be applying performance and reliability updates to the system.
Please do not schedule any teaching or learning tasks during this period. If you have any questions, please contact ctl@ualberta.ca
Thank you for your patience.
CTL Technology Services
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Christmas Holiday Schedule
Posted on December 23rd, 2010 No commentsThe CTL tech support unit will be closed for the holidays from December 24th through January 4th inclusive. We will be back at work on Wednesday Janury 5th, 2011.
Have a great holidays!
Thanks,
CTL Tech Support